Frameworks
Materials developed by us that make exciting methods easily accessible as structured templates, allowing full concentration on the content. Available as flipcharts, in large formats for spatial design, or online.
Design Thinking is used to develop products, services and processes. This method focuses on innovation and problem-solving, always taking into account the needs of the people for whom the solution is intended.
Teams use these insights to develop ideas and prototypes within a short period of time. These early solutions are shared with a first group of users. Their feedback quickly reveals what is important to them and allows the team to improve the solutions further.
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Journey Mapping is used to improve existing interactions with customers and to create newexperiences. The approach places strong emphasis on empathy, focusing on understanding what people experience on their journey and how this leads to actions.
Journey Mapping can be applied to many specific groups. For example, for patients in diagnosis and treatment, or for employees throughout their time with the organisation.
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Futures Thinking is used to explore trends beyond the current horizon. This approach makes it possible to identify potential risks and opportunities early.
The focus is on the tension between external developments and the organisation’s current reality. Working with these insights makes it easier for teams to develop promising ideas.
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Sustainable Thinking is based on the United Nations Sustainable Development Goals. It makes the complex topic of sustainability easier to understand and translates it into specific fields of action for teams. The process helps to identify relevant issues for the organisation and to understand key stakeholders.
At the end, there is a clear area for action. From this, teams can develop concrete measures and project.
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